Reviews

Based on 620 reviews
88%
(545)
5%
(32)
2%
(15)
2%
(12)
3%
(16)
Really wanted to love it. But I don’t.

I was really hoping to like this twin carrier. I have tried using it at least a dozen times thinking it was user error. But it just doesn’t check all the boxes as I was hoping it would. The fabric is nice quality and I like the side-carry concept. But it just simply does not work for my 3 month old twins. My main complaint is the stretchy fabric piece that is supposed to sit on your shoulder cap.
It moves and gets easily displaced if you raise your arms even a little. I tried tightening the straps several different ways. Tried adjusting the fabric to sit wide, but I still ended up choking myself with the straps because they would come off the shoulder cap and tighten around the neck when carrying both babies. Maybe if I were simply walking, they would stay in place. But I have other children and am a busy Mom that needs to be able to move my arms.
Besides, when both babies are in the carrier, it’s hard to adjust the stretchy fabric over both shoulder caps. You need another pair of hands to help. The front crisscrossed straps also end up in each babies face…that may be user error, but with each adjustment I’ve done with the straps, I always seem to have a strap in their face.
For the money, I was really hoping for something MUCH better. I think they need to go back to the drawing board with this one. I like it just fine as a singleton carry, but it’s not for twinnies.

Amazing Product!

I purchased the Lenny Preschool Carrier and I have never loved a baby/toddler product so much. It is by far the most comfortable baby wear I’ve used and after four boys I’m so sad that I barely found these products by Mama & Roo. I’m so grateful to be able to utilize this toddler carrier while running around with my other kids. My toddler loves it and gets excited when I put it on.

A
Mystery Gift
Amber K Ezell
Perfect Fall Accessory

I was excited to see my mystery item was a Lenny Lamb sack pack - the print was PERFECT for Fall.

Thank you so much for your review! We're so glad your gift was perfect for you - we love it when our mystery items are just what you wanted. Hooray! Thank you again! Have a lovely day! -Alexandra, Founder, Mama & Roo's

This wrap has literally saved my sanity. I was a bit apprehensive to wear my toddler but this wrap is so easy to maneuver and secure! Front and back carrying have been a breeze with this wrap. My daughter loves, I love it. As a tall mom that isn't skinny, it's a perfect fit for my body.

Thank you so much for your helpful review! We're so glad you're loving your carrier and that you're getting a great fit for both of you. That's one of the reasons I love this style so much! So glad you're enjoying it. Let us know if we can help with anything, and have a lovely day! Thank you! -Alexandra, Founder, Mama & Roo's

Love the carrier

I absolutely love the Lenny lamb preschool carrier! It’s very split and I love the colors. I was looking for the perfect carrier to be able to accommodate both my boys if needed. 1 is 5 and the other is 2. My 2 year old is very smart and can flip out of standard carriers but so far this one has been amazing!

Thank you so much for your review, and for your sweet photo! So glad this carrier is meeting your needs and that you're enjoying it. We had a 'flipper,' too, lol, so I get it! Glad your little one is able to be safely and happily carried in this beautiful carrier. Enjoy! Let us know if you need anything, and have a lovely day! Thank you again! -Alexandra, Founder, Mama & Roo's

Love this carrier

It is absolutely the best carrier I’ve used. The product came right on time and the customer service was wonderful. Worth the money. I Will be recommending to my baby wearing mama’s.

Thank you so much for your review! This is a favorite for us here, too <3. I'm so glad you're enjoying it, and I'm so glad we've been able to support you so far. Thank you so much! Please let us know if we can help with anything else. Have a lovely day! -Alexandra, Founder, Mama & Roo's

Autumn Shoulder Bag

We love our Under the Leaves shoulder bag! It is beautiful and soft, and both my toddler and I especially love pointing out the hedgehogs to each other. I was pleasantly surprised at how soft it is, especially because most of my other tote-style bags are so stiff. This one folds up around its contents better and subsequently tucks into smaller spaces in the car better.

Thank you for your review! We love this bag, too! It holds alll the things, lol. So glad you and your little one are enjoying it- your comments are so helpful! I love how soft these are, too =). Thank you again. Have a lovely day! -Alexandra, Founder, Mama & Roo's

Gorgeous Fall wrap

I love the feel and design of this wrap! I use it for back carry for my 15 month old and front carry for my infant (one at a time). I can't wait to order another carrier, once my littles are a bit older.

Thank you so much for your review, and for your beautiful photos! So sweet to see! Let us know if you want any tips on tandem wearing, too =). Can't wait to see what you choose for your next carrier - it will be stunning. Thank you again! Let us know if we can help with anything, and have a lovely day! -Alexandra, Founder, Mama & Roo's

Awesome carrier very comfortable, the team is very helpful and gives very quick responses. Great experience thank you.

Thank you so much for your review! We're so happy you're enjoying your new carrier. Let us know if there's anything else we can help you with. Have a lovely day! -Alexandra, Founder, Mama & Roo's

D
Large Waist Bag
Diana Brown
Large waist bag

I love this bag!!! It's versatile, sturdy and has plenty of space

I love this waist bag, too! We use them a lot at our house =). Thank you so much for your review. Have a lovely day! -Alexandra, Founder, Mama & Roo's

Lenny preschool carrier

Both my autistic daughter and I love the carrier. It was comfortable for both of us, unfortunately it started ripping at the seams not sure if it was user error

Thank you for letting us know! We have emailed you separately about this issue. We love this carrier, too! Thank you. -Alexandra, Founder, Mama & Roo's

Bummed out

I ordered this carrier a month plus in advance for my trip and although i was not aware that the return of exchange policy started once the item was shipped, i didnt receive my item until approximately 3 1/2 weeks after which gave me no time at all to exchange. I reached out and asked for some grace in this and unfortunately they were unable to help me and recommended for me to sell it on my own instead which im having no luck in. So its just a bummed situation. The material and carrier seems wonderful but useless as its too small for my toddler.

Bummed out

I ordered my carrier and hood a month advance for a trip. It barely came in on time and once i received it, i guess my 30 day return was almost at end from when it shipped. I then realized that the carrier is too small, reached out to customer service only for them to say i cant exchange or refund and need to resell. So its unfortunate.

This carrier is the best investment I've made for myself and the little ones in my life. It's beautiful, durable, and a life saver for my back!

Thank you for your review! I'm so glad you're enjoying it. This carrier is a lifesaver for us, too! Enjoy! -Alexandra, Founder, Mama & Roo's

Fantastic quality! The color is gorgeous and it makes carrying my daughter a breeze. Received so many compliments about it while out and about.

Thank you for your review! We're so glad you're enjoying your carrier. Soak up those compliments, you deserve it! Enjoy <3. - Alexandra, Founder, Mama & Roo's

Comfy, cozy and cute 🥰

This thing is AMAZING! My daughter and I both are so happy while using it. I can get stuff done while front or back carrying her and she can snooze away with the comfort of her mama. This is everything I could have asked for! I needed a little extra hands on help to learn how to back carry, so don’t give up if at first it’s hard..it’s worth it! My only small complaint is the fabric doesn’t quite go down enough on the shoulder straps so the buckle straps rub under my armpit area sometimes. But it’s not hard to re-situate to fix it. (Plus I’m a 3x mama) The rainbow lotus is BEAUTIFUL. I ordered the little back pack bag so I could put it in there when not using but I accidentally ordered the wrong print (which I’m still crying over) and let me say…that rainbow lotus 🪷 is the best print they have! It’s so vibrant! It’s gorgeous. I will definitely have to order the rainbow lotus bag now because it makes my heart burst in happiness to see it. You will not be disappointed in the fabric. So high quality. The pocket by the way is AMAZING! I use it every time I carry her. I can shop with her and put my card and phone in the pocket (I have an iPhone pro max so it’s big) get this! Seriously.

Thank you so much for your helpful review! I am so glad you are enjoying your carrier. We absolutely love the Rainbow Lotus, too! Thank you so much for your feedback on the straps - it is really helpful to hear! For a future carrier, definitely reach out about our carrier options with a PFA (perfect fit adjuster) - you may find that that adjustment helps. We could also talk about options for custom length webbing for something in the future =). Thank you so much, again. We are so glad you got some hands-on help to talk you through it, and we're so glad you're enjoying it! Please let us know if we can help with anything else. Enjoy! -Alexandra, Founder, Mama & Roo's

not easy to use at all!!

Hello, So sorry to hear you did not find the onbuhimo easy to use. The onbuhimo is our most advanced babywearing style, and it's not for everyone! If you email us at contact @ mama-roo.com, we would be happy to send you over our onbuhimo troubleshooting guide. Often small changes make a big difference in comfort and usability! We're also happy to help you find which carrier would be the best choice for you instead of this style. You can let us know what you're looking for when you email us, and/or you can take our quiz here: mama-roo.com/pages/baby-carrier-quiz. And, of course, we do allow returns and exchanges. You can find that information here: https://mama-roo.com/policies/refund-policy. Thank you for your feedback. Please let us know how we can best help you to get babywearing the way that works best for you and your family! -Alexandra, Founder, Mama & Roo's

L
Onbuhimo, Jurassic Park - New Era
Lindsey grober-kachur
Jurassic park love

Love this carrier , my babies fall asleep anytime they are up in it . Couldn’t be happier with my purchase wish I would have bit the bullet sort of speak a long time ago .

Thank you so much for your review! We love this one, too! So glad you've finally gotten to give it a try. Enjoy! Let us know if we can help with anything else. -Alexandra, Founder, Mama & Roo's

J
Long Woven Wrap, Wild Wine - Vineyard *Summer 2024* -Only Size XL/8 Available *Discontinued*
Johanna Ratliff
First woven

Absolutely gorgeous and sturdy. I've been eyeing wovens for my 14 month old for... like 10 months honestly. Relying on stretchy wraps and SSB carriers as well as ring slings. So excited to explore wrapping and this feels safe and reliable as well as being beautiful and a good gsm so I'm not boiling.

Thank you so much for your review! We're so glad you decided to go for it and jump into the wonderful world of woven wraps. This is an amazing gsm- a gorgeous wrap texture and strength, but so thin. We love it, and we're so glad that you, too! If you'd like any more tips for using your new wrap, definitely check out the articles in our journal here: https://mama-roo.com/blogs/gentle-pregnancy-and-parenting. Or, feel free to email us and we'll provide you some tips one-on-one as well! Thank you again, and have a wonderful day! -Alexandra, Founder, Mama & Roo's

R
Onbuhimo, Pastels
Rebekah Bain
Comfy, beautiful, functional

Very soft material, comfortable, love the ease of putting my baby in it and on my back. Not a lot of extra straps or steps.

Thank you so much for your review! We're so glad you're enjoying the simplicity of your onbuhimo. It's a great option! Definitely a favorite for many babies in our community =). Let us know if there's anything you need, and enjoy! Thank you again. -Alexandra, Founder, Mama & Roo's

K
Suck pads and Reach Straps
Kristen Patterson
Suck pads

So soft and pretty

Thank you so much - we love these, too! Suck pads are the best for protecting carriers and keeping things soft and snuggly. Enjoy!
-Alexandra, Founder, Mama & Roo's

Carrier

So gorgeous and great quality!!

Thank you so much for your review! We love the dinos on this carrier =). Let us know if you need anything at all. Have a lovely day!
-Alexandra, Founder, Mama & Roo's

Beautiful carrier

The fabric and construction are of high quality. Brand new, the cotton is stiff though still soft. I’m trying this hybrid meh dai-style carrier out for the first time and not sure I’m totally sold on the wrap-style straps yet. I imagine they are really nice when carrying a heavier kiddo though. Mama & Roo were easy to work with, professional, and the purchase was quickly processed and received.

Thank you so much for your review! This is one of my personal favorite carriers <3. Please feel free to email us for one-on-one tips for how to use your new carrier! You can also ask in our welcoming group here: facebook.com/groups/mamaandroos
Here's an article on one of my favorite ways to use this carrier: https://mama-roo.com/blogs/gentle-pregnancy-and-parenting/meh-dai-3-ways-waistless
And another in case you are using the carrier with a smaller/ younger child: https://mama-roo.com/blogs/gentle-pregnancy-and-parenting/meh-dai-newborn
Here is our wash and care guide, which should help you get your carrier broken in and amazing in no time! Don't forget to check out the blog posts linked at the bottom for the most benefit: https://mama-roo.com/pages/care-guide
Please feel free to let us know if we can help you with anything else. Thank you, and enjoy!
-Alexandra, Founder, Mama & Roo's

The best carrier

I absolutely love this carrier. Ive had lots of different carrier for each of my babies and i like this the most. It’s so easy to take on and off and my son is much happier in it. So far i’ve mostly used it for front carry, but i plan to wear it on my back next time we go on a hike. Also, i love the dino print 💙

Thank you so much for your review! We love this carry for easy on and off, and the dinos are one of our favorites! So glad you're enjoying it. Let us know if you need anything, and have a wonderful day!
-Alexandra, Founder, Mama & Roo's

Complicated

Wonderfully made however we had such a hard time trying to figure out how to use on back. My daughter couldn’t do it by herself. We had to return.

Hello, Thank you for your honest review. The onbuhimo is our most advanced babywearing style, so it can take time to learn. It looks like we did reply to your request for support the same day you reached out, but we did not hear any more from you about whether those solutions were helpful, or if you needed more guidance or a fit check. Please know that we are always available to help you find the best fit for you, or the right carrier if the style you've chosen isn't working for you. Simply reach out to us at contact@ mama-roo.com or in our welcoming group at facebook.com/groups/mamaandroos

We hope you'll allow us to help you find a carrier style that is better suited to your family's needs.

Thank you and take care.

-Alexandra, Founder, Mama & Roo's