Reviews

Based on 594 reviews
89%
(526)
5%
(31)
3%
(15)
2%
(9)
2%
(13)
Grandmother approved!

I bought the wrap for my daughter and grandson. I wish I would have been exposed to baby wearing 30 years ago. I’m learning and hopefully will be using the wrap when I babysit. Beautiful product that is loved by both mother and baby!!!

Super convenient

It is so simple to use and very comfortable. This is my first long woven wrap but I’m quite comfortable babywearing with stretchy wraps, ring slings, SSCs, hip carriers…. This is a great addition to my collection as #3 is coming and #1 is 35lbs but still is carried fairly regularly. I’m glad I’ve finally gotten one but I do wish I had just started out with a woven wrap. It’s a pity that the loudest message to new moms seems to be that they are difficult. They aren’t.

Thanks so much for your review! Congratulations on baby #3, what a blessing. We love long woven wraps for so many reasons! We're so glad you gave this one a try and are loving it =). Next time you'll have to try a different size, weave, or fabric type and unlock some new adventures! Thanks so much, again. Let us know if there's anything we can do for you, and have a wonderful day!
-Alexandra, Founder, Mama & Roo's

Love this carrier! Makes carrying our toddler so much easier and she feels so light. Our daughter loves the dinosaur print as well!

Thanks so much for your review! We love these dinos, too! So glad your carrier makes your toddler feel light to carry, we love it. Thank you again, and have a wonderful day!
-Alexandra, Founder, Mama & Roo's

I absolutely love this carrier, I only wish they came with hoods, but this was my first time buying lenny Lamb New, and the carrier already felt like broken in. I've bought used carriers and other brands just don't feel as soft and floppy as lenny

Thank you so much! We love how soft and floppy our LennyLamb carriers are brand new <3. This carrier was made to be super simple, but, if you'd like to add a hood to your Lenny Light, we have a few colors here: mama-roo. com/ products/ baby-carrier-hood. Thank you again for your review! Just let us know if you need anything else, and have a wonderful day!
-Alexandra, Founder, Mama & Roo's

K
Onbuhimo, Pastels
Katie Groom
AMAZING!!!

This is an amazing baby carrier. I've used so many... ergo baby, ring sling, boba wrap, solly baby wrap, Podaegi... so I think I know a thing or two. The fabric is amazing. I got the smaller size and low key both my 10 month old and my 2.5 year old fit in it if I change the strap lengths. This is a lifesaver for needing to get things done or carry my toddler in my arms while having the little baby on my back. So comfortable too - I've struggled with back pain with baby wearing but this one doesn't hurt at all. THANK YOU!!!

Thank you so much for your helpful review! We're so glad you're finding the carrier comfortable and helpful, yay! Love it! Thank you again, and have a wonderful day!
-Alexandra, Founder, Mama & Roo's

So Soft! 🤩

Helpful Info:
5’8, normally a small t-shirt, almost 2 year old. Wrap size: small (front wrap cross carry, enough room to double tie but not much of a tail)

Absolutely in love! This is our first woven wrap and it’s so supportive! And of course the pattern is gorgeous. ;) Also very excited to try the wrap out with our sling rings!

Thank you so much for your sweet photo and helpful review! We're so glad you're enjoying your carrier with your little one! Let us know if you need any ideas for your sling rings, we love sharing fun ideas =). Thank you again! Have a wonderful day =).
-Alexandra, Founder, Mama & Roo's

My baby hates the carrier. He screams and fights his way out.

Hello, So sorry your little one isn't happy in the carrier! This is a difficult style to master. Please email us at contact @ mama-roo. com and we can send you our troubleshooting guide (It's too long/detailed to leave in a review reply). You can also review our helpful videos on the onbuhimo collection page for help (mama-roo. com / collections / onbuhimo), and you can post in our welcoming group for fit checks and support at facebook. com/ groups/ mamaandroos. Thank you for your feedback! We hope to hear from you soon so that we can help you get this working for you and your little one, or find you a carrier that is better suited to your needs =)

Easy even for a beginner

I had no real baby wearing experience beyond a typical structured carrier before I decided to go all in and bought this one and we love it! A very curious and wiggly 8 month old is so content to sit in this on a hip carry and while we're still working on the back carry she was excited to have the new vantage point. The material is super comfortable and has nice grip for the wrapping. It was more breathable than I expected and we were pretty comfortable in the southeast US summer heat (low 90s F). The colors are also gorgeous in person. Hoping this holds up because we plan to use it for awhile!

Thank you so much for your review! I love the hybrid myself, it's one of my favorites! So glad you're loving the breathability, comfort, and beauty of your new carrier- hooray! Always good to hear feedback about different weather, so we really appreciate you sharing for others to hear. Thank you for your beautiful photo and helpful review, it is so appreciated. Enjoy! Don't forget to come back when you're ready for the next size up, or when you're ready to try a new style. We're here for you! Thank you, again =).

-Alexandra, Founder, Mama & Roo's

J
Onbuhimo, Peanut Butter
Jasmine Madrigal
Great carrier

I love the style, material of this carrier! I would definitely try other styles. Thanks mama roo

Thank you so much! We're so glad that you're enjoying your onbuhimo. We look forward to helping you try new styles to love! Let us know if there's anything else we can help you with, and thank you, again!

-Alexandra, Founder, Mama & Roo's

Not Great

If you are a twin mom I would not suggest getting this carrier. It is very expensive for the quality of product. The cotton is nice but it is very awkward to carry twins in. I have adjusted it a bunch of different ways and it just does not feel good. I’m sad because I was really hoping this would work. Also, the return policy is dumb. If you order this you will not get your money back you will just get a gift card. I really think they should actually refund the money if it doesn’t work for the mom and her babies. I reached out to them about how ankward the carrier is for me and they weren’t that helpful. Overall not impressed. Will tell my twin mom friends not to order from here especially because of the refund policy.

Hello, Thanks for your feedback. I'm not sure what you mean about our return policy - we certainly do allow returns for a refund. If the returns portal is giving you an error message, please send us a screenshot so we can figure out what's going on. Here is the portal: https://mama-roo.loopreturns.com/#/. And our return policy details: https://mama-roo.com/policies/refund-policy. You can email a screenshot of the issue to contact@mama-roo.com. It looks like we sent you some troubleshooting tips and asked for some fit check pictures and clarification so we could help you better, but I don't see any reply to that. If we somehow missed it, our apologies! Please feel free to send again. I also have a note here to send you a video, I just haven't quite finished that yet. I will send that as well once it's ready.

If there's any other way we can assist, please let us know. These are brand new and we appreciate your feedback.

-Alexandra, Founder, Mama & Roo's

S
Onbuhimo, Airglow
Sarah Masella
My new favorite carrier!

My chunky 1yo finally outgrew my Wildbird Aerial so I was looking for a toddler onbuhimo. I ordered the Lenny Lamb onbuhimo from Mama & Roo and I am so glad I did! I had some questions about the order and they responded quickly and sent me some amazing resources for learning to use the carrier. And the carrier is my new favorite! So soft and comfortable, and my toddler loves it too. I will definitely be ordering from Mama & Roo again!

Thank you so much! So glad you're enjoying your new carrier, and so happy we could provide you the support you needed! Thanks so much for being here, and we look forward to sending you your next Mama & Roo's carrier when you're ready =).

-Alexandra, Founder, Mama & Roo's

Amazing

I have used it every day since we got it in the mail

So happy to hear, thank you so much! We love this one, too <3. Enjoy!

-Alexandra, Founder, Mama & Roo's

M
Onbuhimo, Airglow
Mychael Tripp
Baby gift

Favorite gift to give to a new mama! I love mine and everyone we’ve purchased one for has fallen in love with theirs as well! ❤️

Thank you so much for sharing the love! You're an excellent gift giver, for sure! =) We so appreciate you being in our community, and we're so glad you're loving your carriers. Have a wonderful day!

-Alexandra, Founder, Mama & Roo's

Lovely Material - can’t seem to get it to work.

I found this carrier; researched the company and their different styles. Saved my money and purchased.

I cannot get it to work. I have been exchanging emails with customer service and still can’t get it to work. It was suggested that I go down a size. Which doesn’t make sense according to the company’s sizing.

At first I couldn’t get him high enough and his legs would come away with marks from the carrier. I get him high enough; it definitely takes practice, but I cannot figure why it’s marking his legs this way other than design….
Overall:
The material is lovely(5stars). My son loves to be carried; I don’t want his legs looking like that though. They have marks from where the legs go through carrier straps. (3 stars)
Customer service was good but I now haven’t had a response about a solution other than to order a size down. I based my sizing off their chart. (3stars).

When I spend $200 on a carrier; I just have a different level of expectation. I really wanted this to work. I’m so petite I have a hard time finding ones that work and fit my waist. The waist less seemed like a perfect choice.

Hello,

Thank you for your feedback! It looks like you reached out to our customer service for the first time regarding this on Saturday, and we replied to you that same day. Our automated system provided our returns policy and returns portal link immediately, which is great! We have 0 incentive to deny a customer when they want to make a return for a returnable item, so that's why we always include those links upfront, along with support, and why we have the returns links available on every page of our site =).

It looks like we have responded multiple times to your concerns, each within about a day or less. We're a small business, and we're moms! We aren't always able to reply immediately, but we do always provide the best support we're able to when we do.

I'm not sure what you mean with the returns portal reasons - we like to know why people want to return so that we can update any product descriptions or other information that might help more customers in the future. There should be something like 'I do not like it' as an option, which should cover most other things! =)

It does look like you have not yet been provided our full troubleshooting guide. I will touch base with Amanda to make sure she has this! And I will send that over to you as well. The Preschool Onbuhimo is a newer model, so not all of our documentation reflects the uniqueness of this design compared to the standard and toddler sizes. We will work on a more detailed tutorial specifically for the Preschool Onbuhimo size. But, I will send you our general onbuhimo guide as well.

Regarding the sizing - every child is unique. That said, we strongly recommend that children be solidly in 3T or even 4T for pants length before trying the Preschool size Onbuhimo - it is the largest carrier we have. Weights should not be used for sizing alone as they are only safety ratings, not sizing. I'm not sure exactly how big your child is, but, I can provide more detail in my reply to you there regarding options. In general, 'close' to maxing out does change dramatically as our children get older - growth slows considerably after a year and even more after 2 years, so depending where your little one falls, you may still have a long way! Often when a child just isn't fitting in a carrier, despite doing everything right, it just isn't the right size. We want parents and children to feel comfortable and supported, so we always advocate for the best fitting size right now, as that is the safest and most enjoyable for everyone!

This is a very difficult carrier to learn for beginners. I'm not sure if that's you! But, that is a factor as well. I will also send our recommendations for alternate styles that may suit you better.

Thank you again! My 'mom duties' are calling, so I cannot reply to your support ticket right now. We also are in the hurricane path, so I have been losing internet off and on and won't be able to assist until that issue stays resolved. But, I will reply to your other message as soon as I am able to and will send you those resources. And, of course, you are welcome to submit a return on our portal if you feel that's what's best for you. That link is here: https://mama-roo.loopreturns.com/#/

Thank you, and we will be in touch.

All the best,
Alexandra, Founder, Mama & Roo's

Best Carrier out there!!

I have never had a carrier that can be adjusted to not only fit my toddler but to fit me perfectly; it is AMAZING! This is the softest and most comfortable carrier I’ve ever had and I love that it can fit my four year old and two year old. I was iffy at first with the cost of the carrier but it is worth it!! Whether you’re going for a hike or you’re like me and just have a needy toddler, this is a carrier for everyone.

Thanks so much for sharing! We're so glad that you are loving your soft, comfy carrier for your little ones. I love to hike with mine, too! Thank you so much, again, and enjoy!
Have a great day!
-Alexandra, Founder, Mama & Roo's

lenny hip sling carrier

we love love love our hip carrier! it is saving my arms every day with my hip loving baby. also mama & roo’s customer service team is amazing! I purchased my hip sling, out of excitement immediately when I seen it on the home page.. which in the home page there were only two color options so I choice one and ordered. then noticed the next day that they had other colors on the tab specifically for the hip sling carriers.. specifically an awesome neutral in the color pattern peanut. i’m a neutral kinda gal! I reached out to them explained to them what happened and they were able to switch the carrier out to the color I preferred before shipping my order out! it was a seamless switch out and my order shipped the following day! i’d highly recommend this brand to anyone! we also plan and can’t wait to order an onbuhimo carrier next for when our little guy is a tad bigger!

Yay! I'm so glad you're loving your hip carrier. Thank you so much for giving us the opportunity to provide you with excellent service and get you the neutral carrier of your dreams! Thank you so much, and we look forward to getting you your onbuhimo next!

Have a great day!
-Alexandra, Founder, Mama & Roo's

j
Package Protection - To decline, turn off the switch below. Note we do not cover loss if turned off.
jordan

love our hip carrier it is saving my arms every day with my hip loving baby. also mama & too’s customer service team amazing! I purchased a hip sling, out of excitement of it being on the hope page, then noticed a day or so later that they had other colors.. I reached out to them and they were able to switch my order to the color I preferred before shipping my order out! it was a seamless switch out. i’d highly recommend this brand to anyone! we also plan to and can’t wait to order an onbuhimo carrier!

Thank you so much for sharing! We're so happy that we could switch this out for you and get you the perfect carrier. Can't wait to see you back for your onbuhimo, you'll love it! Thank you so much, again.

-Alexandra, Founder, Mama & Roo's

This is great!

I have a very large infant (he is now 9 months old but is in 18 month and 2T clothes). He definitely fits the preschool size. I love that the crotch piece is adjustable to make it more narrow or wider. I like that I can put him on the front to nurse or my back when he just wants to look around but I need him up and contained.

Thank you so much for your review, Amber! What an adorable photo! We're so glad you and your sweetie are loving your carrier. This is a favorite style for me, too!

Thank you again, and have a wonderful day!

All the best,
Alexandra
Founder
Mama & Roo's

Back carry solution for petite mamas!

When we booked our trip to Yellowstone & Tetons, I knew I’d need a way to help carry our 1 year old. We have a big hiking baby carrier but it’s difficult for me to use as a 5’0” petite person. I’ve loved my hybrid carrier but wanted a back carry option. I have a SSC as well but my torso is so short that the strap in the front end up putting so much pressure on my hip flexers and it becomes very painful. Enter: the onbuhimo. This carrier was the PERFECT solution to my back carry woes as a short torsoed person, and I was so glad I could contribute to carrying baby on hikes. I now also use it for front carry at home/for naps on the go and baby is much happier in it than he was in the hybrid carrier (turns out he was getting a bit snug in there). I’m so happy I found this carrier and plan to use it for a long time. There is a bit of a learning curve to using it and definitely play with it a bit to find the right fit. But once you do - voila! Cannot recommend this carrier enough for fellow owners of short torsos. I never experienced any pain while using this carrier and baby’s hips were perfectly wide and safe in it.

Thank you so much! What beautiful photos, and such a great example of how having multiple carrier options can be so helpful. I hope you had an incredible trip - I would love to go there myself someday! We are so glad that this carrier is working well for you. Thank you so much again for sharing your experience. Have a wonderful day!

All the best,
Alexandra
Founder
Mama & Roo's

Beautiful and well made

This is my first ever wrap and I love it. It is soft, strong and I adore the gradient. Makes learning easier.

Hi Emma,

Thank you so much! We're so glad you're enjoying your wrap. Please let us know if we can help with anything else. Thank you!

-Alexandra, Founder
Mama & Roo's

Excellent for the oral fixation kiddos!

My littlest wants to put everything into his mouth. I actually didn’t search for this but purchased it because it was suggested when I was checking out. It was a great purchase! I even use the reach straps when he is just sitting in his high chair because he needs something to keep him occupied between bites. The suck pads helped me not have slobber all over me in the carrier.

So glad the suck pads are working for you! I love how they protect the carrier and are so easy to clean =). Thanks so much for leaving your review! And thank you for the super sweet photo, we love it! Enjoy =).

Spacious with two large zipper compartments. The colors are beautiful and the material is so soft!

Perfect!

This is my first woven wrap and it I’m so in love with it! It’s so beautiful in person and incredibly soft. I’m 25 weeks pregnant with my second child and although I can still front carry my toddler for short periods of time, I love that I’ll be able to back carry her in this wrap without any straps or weight against my baby bump as my belly gets bigger.

Shipping was also incredibly fast!

Thank you so much, Brianna! What an absolutely beautiful photo. Wishing you the best on the remainder of your pregnancy! Enjoy! Let us know if we can help with anything else.

Have a wonderful day!

All the best,
Alexandra
Founder
Mama & Roo's

Absolutely stunning! The colors are beautiful and vibrant, and I love the softness of the fabric. I fell in love with this bag so much, I had to buy more!

Loving it!

I’m enjoying this carrier for my 9 month old, and it looks very nice and un-bulky.