We want you to love your products from us! We've tried to address some common questions here, but please let us know if we can answer anything else for you.
Where are you located?
We operate out of York, PA, USA. All of our shipments come to us first and then ship out to you!
Do you ship internationally?
Yes! Most of our products can ship internationally. We can also ship to military addresses! Spectra Baby USA and Mamivac products (nipple shields) unfortunately cannot be shipped internationally at this time. Please be aware that customs can take additional processing time and may assess additional fees upon receipt. We cannot absorb these fees--we're a small company!--but if you need a quote for what to expect them to be, just message us and we will do our best to estimate that for you before you order.
Where is my stuff?
Most orders ship quickly--same day if we can squeeze it! Our target is within 1-3 business days. Special orders and items in transit will take longer. We will let you know if your item is in transit or on backorder when you place your order. We try to be very upfront and clear about what is in and what isn't, but mistakes happen! Always contact us if you have questions, and if you need something asap, make a note of that in the comments for your order, too.
Do you offer layaway or payment plans?
We do! You can read more about our free better-than-layaway option with Sezzle here: https://mama-roo.com/pages/layaway
Do you offer discounts?
You can check out our clearance section here: https://mama-roo.com/collections/clearance
Join our email list and follow us on social media (@mamaandroos on Facebook and Instagram) to keep up with any special offers