Treat yourself to something nice!
Exchanges:
Was it not quite right? No problem! We’ll provide you a prepaid return label. Send your order back within 30 calendar days of your order being shipped to you.
Once we receive your item, we’ll issue you a gift card. You can then use your gift card on the item of your choice!
Returns:
Email us if you need a return. Let us know who you are and why you’re returning. Returns must be back to us within 30 calendar days of your order being shipped to you. Your refund will be issued to you for the product you returned minus standard shipping costs.
Read the whole return policy here
If you need your order by a specific date, let us know! Please leave the date you need it in the order notes during checkout.
Shipping is free on orders over $200 to US addresses.
Shipping is a flat rate of $12.99 for orders less than $200.
Shipping rates to Canada are calculated based on address.
Most items ship within 2-3 business days. We start processing immediately and cannot modify or cancel orders once they are placed.
We ship orders on Tuesdays and Thursdays from North Carolina.
Items marked as a pre-order are expected to ship within 4-6 weeks. Please reach out before ordering with any questions.
Need express shipping? Message us via chat or email us as contact@mama-roo.com, and we will do what we can to accommodate you.
You can find the whole shipping policy here
Mystery Gift
- Unit price
- /per
At Mama & Roo's safety is our first priority
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Adding product to your cart
Treat yourself to something nice!
Exchanges:
Was it not quite right? No problem! We’ll provide you a prepaid return label. Send your order back within 30 calendar days of your order being shipped to you.
Once we receive your item, we’ll issue you a gift card. You can then use your gift card on the item of your choice!
Returns:
Email us if you need a return. Let us know who you are and why you’re returning. Returns must be back to us within 30 calendar days of your order being shipped to you. Your refund will be issued to you for the product you returned minus standard shipping costs.
Read the whole return policy here
If you need your order by a specific date, let us know! Please leave the date you need it in the order notes during checkout.
Shipping is free on orders over $200 to US addresses.
Shipping is a flat rate of $12.99 for orders less than $200.
Shipping rates to Canada are calculated based on address.
Most items ship within 2-3 business days. We start processing immediately and cannot modify or cancel orders once they are placed.
We ship orders on Tuesdays and Thursdays from North Carolina.
Items marked as a pre-order are expected to ship within 4-6 weeks. Please reach out before ordering with any questions.
Need express shipping? Message us via chat or email us as contact@mama-roo.com, and we will do what we can to accommodate you.
You can find the whole shipping policy here
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Reviews
I’m not sure if it was a mistake but I got a tiny blue watercolor tablet, about 1 inch flat. Maybe it was $15 value? I probably would not buy again.
I have six mama Roos carriers now and love everyone of them ❤️ I have worn them since my daughter was three months old. Great quality, wash well and easy to use
[Updated 7/31/2023] My mystery gift included a super cute little swim diaper (infant sized, which is perfect). The swim diaper still has it's tags, valuing it at $10.95. The Mystery Package also included a chest belt for back carries ($10.99). At first, I wasn't sure what it was as it wasn't labeled. However, after leaving my initial review with a picture, Alexandra from Mama & Roo's reached out to me to explain and link the product info.
Overall, I'm very happy about the swim diaper, and though initially confused by the extra strap, amazed by the responsiveness of Mama & Roo's customer service. Seriously above and beyond, and I am thrilled that both items are things I will be able to use.
Thank you for your review! We always appreciate the honest ones! The black clip thing that you received with your gift is called a chest belt. We aren't shipping those with carriers that can't use them. But what they do is help you when you are back carrying. So when the baby gets on your back, and you bring the shoulder straps to the front and back behind you, you use the chest belt to become a strap that goes from the right to the left. This will make the back carry a lot more comfortable for you because it puts pressure a little more on your torso and not all of your shoulders. Here is a link to another style that we have listed on the store https://mama-roo.com/products/chest-belt-for-back-carries
I got a waterproof bib, some lil helicopter socks, and a metal straw! So exciting and fun!
It was a great investment. Easy to put on and comfortable for me and my 9 month old. The quality is great and better than I expected.